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Privacy Policy

Effective Date: June 2026

At Revana Medspa, we operate https://revanamedspa.com (the “Site”). We are dedicated to maintaining the trust and privacy of our clients. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data, including Protected Health Information (PHI) under federal and state regulations. By accessing our Site or using our services, you acknowledge that you have reviewed this Privacy Policy.

Privacy

Information We Collect

To provide a superior, personalized wellness and aesthetic experience, we collect the following categories of information:

  • Personal Identifiers: Name, email address, phone number, physical address, and date of birth.
  • Protected Health Information (PHI): Medical histories, skin types, treatment records, intake forms, and pre/post-procedure photographs.
  • Financial Data: Credit/debit card numbers securely collected and tokenized by our encrypted third-party payment processors. Cards are securely held on file to manage bookings and memberships.
  • Technical & Usage Data: IP address, browser type, device information, operating system, and online behavior on our Site collected through standard cookies and tracking pixels.

HIPAA Notice of Privacy Practices


To the extent Revana Medspa is subject to HIPAA and other applicable privacy laws, we maintain Protected Health Information (PHI) in accordance with those laws.

  • Permitted Uses & Disclosures: We use your PHI strictly for providing, coordinating, and managing your treatments, processing billing requests, and maintaining internal healthcare operations.
  • Your Patient Rights: Under HIPAA, you have the right to inspect and obtain a copy of your medical and billing records, request corrections to inaccurate medical data, request restrictions on how your health information is shared, and receive a history of certain non-routine disclosures.
  • Filing a Complaint: If you believe your privacy rights have been violated, you may file a formal complaint directly with our HIPAA Privacy Officer or with the Secretary of the U.S. Department of Health and Human Services (HHS). Revana Medspa will not retaliate against you for filing a complaint.

Cookies, Tracking Pixels, and Online Advertising

Our Site utilizes performance tracking technologies, including Google Analytics and the Meta (Facebook) Pixel, to evaluate platform traffic and measure digital advertising effectiveness. These tools track browsing behavior, device identifiers, and pages visited, sharing this data automatically with Google and Meta to optimize our advertising campaigns.

We do not intentionally disclose Protected Health Information through advertising technologies. However, information collected through cookies and similar technologies may include device identifiers, browsing activity, and other online information as described in this Policy.

Your Opt-Out Choice:  You can easily manage your tracking preferences by adjusting your internet browser settings to reject cookies, or by visiting the Network Advertising Initiative (NAI) opt-out platform.

Information Sharing and Disclosure

We respect your personal privacy. We do not sell, rent, lease, or trade your personal information or medical data to third parties for marketing purposes.

Your data is only disclosed to trusted operational service providers (such as our dedicated medical software booking system, Boulevard, and integrated payment gateways) where required by applicable law, including Business Associate Agreements when applicable. We may also disclose data when explicitly required by law, subpoena, or government regulation.

SMS & Email Communications

If you choose to receive text messages or emails from Revana Medspa, we may send you appointment reminders, operational updates, and marketing communications.

If you choose to receive text messages or emails from Revana Medspa, we may send you appointment reminders, operational updates, and marketing communications.

  • Consent: Receiving marketing texts or emails is not a condition of purchasing any goods or services.
  • Opt-Out: You may opt out of SMS communications at any time by replying STOP to any text message, or unsubscribe from email marketing by clicking the “Unsubscribe” link in any promotional email (in compliance with the CAN-SPAM Act).
  • Rates: Standard message and data rates may apply.

Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

We retain records for the periods required by applicable law and may retain information longer when necessary to comply with legal obligations, resolve disputes, enforce agreements, or protect our legal interests.

Your Rights Under General Privacy Laws & Identity Verification

Depending on your residency, you possess specific legal rights regarding your data. You may contact us at any time to:

  • Request access to the personal data we hold about you.
  • Request corrections to any incomplete or inaccurate information.
  • Request deletion of your non-medical personal data (subject to our overriding medical record retention laws).
  • Identity Verification: We may request information necessary to verify your identity before processing privacy requests.

State Privacy Protections (CCPA / Arizona Law Notice)

Although we are based in Arizona, we adhere to high standards of consumer transparency:

  • You have the right to request disclosure of what personal information we collect, use, and share.
  • You have the right to request the deletion of non-medical personal data.
  • If our data practices change in the future in a manner that constitutes a “sale” or “sharing” under applicable Arizona law, Arizona residents will be provided any required notice and opportunity to exercise applicable rights.
  • We will never discriminate against any client for exercising their legal privacy rights.

International Visitors

Revana Medspa provides services primarily within the United States and in accordance with applicable U.S. federal and state laws. International visitors may request services and may be accepted as clients at Revana Medspa’s discretion, subject to availability, compliance with applicable requirements, completion of all necessary medical documentation, and agreement to Revana Medspa’s privacy policies, treatment consents, and service terms.

Children’s Privacy (COPPA Compliance)

Our website is designed entirely for adult audiences and is not directed toward children. In strict compliance with the Children’s Online Privacy Protection Act (COPPA), Revana Medspa does not knowingly collect or solicit personal information from individuals under the age of 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Material changes will be posted on this page with a revised Effective Date.

Contact Information

For any inquiries regarding this Privacy Policy, your HIPAA medical rights, or to submit a privacy request, please contact us at:
Revana Medspa Privacy Officer

Visit Us

1915 E Chandler BLVD, Ste 4,
Chandler, AZ 85225
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Email Us

info@revanamedspa.com